In December 2015, Nissan introduced the NCAR App to help Sales Associates across North America create exceptional experiences when delivering a new vehicle. Here’s the Facilitator Guide, Visuals, and Participant Workbook I worked on to teach the Sales Consultants how to use the app and customize the delivery experience for each Nissan customer.
NGAGE Exceptional Delivery – Facilitator Guide
NGAGE Exceptional Delivery – Visuals
NGAGE Exceptional Delivery – Participant Workbook
